TEAM INBOX
Keep account conversations available to the tenant team
Use online tenant accounts in a shared customer-service workspace, keep conversation context visible, and translate message content when needed.
Available accounts
Online accounts can appear in the service workspace so the conversation list is not separated from account operations.
Conversation context
Open a contact thread, review available message history, and send a reply from the selected account.
Translation support
Use tenant-configured translation for individual message content when staff and contacts use different languages.
A deliberately simple first version
The inbox is part of the tenant workspace rather than a separate agent product. Employees receive access through their tenant account and work within permitted screens.
No extra agent entity
The employee account is the operator identity, keeping access and operational records easier to understand.
Account-scoped sending
Replies are tied to an available tenant account so operators can see which identity is in use.
Operational continuity
Campaign and account workflows remain separate from conversations, while task records preserve execution evidence.
START A CONVERSATION
Bring your real workflow to the conversation
Tell us about tenant count, concurrent account capacity, deployment environment, and the operating process you need to support.