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LEGAL

Acceptable Use Policy

Rules intended to protect recipients, customers, platforms, and infrastructure from misuse of JIZHOU.

Last updated: 2026-09-18

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01

Required conduct

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Authorized recipients

Maintain a valid lawful basis or authorization for contacts and preserve evidence where required.

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Accurate identity and content

Do not misrepresent the sender, purpose, offer, or relationship with JIZHOU or Rakuten Viber.

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Recipient control

Provide and honor opt-outs, suppression, privacy requests, and complaint handling as applicable.

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Reasonable operation

Use pacing, account capacity, and monitoring appropriate to the audience and stop when risk signals require review.

02

Prohibited conduct

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Illegal or harmful activity

No fraud, phishing, malware, exploitation, harassment, threats, illegal goods, or facilitation of crime.

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Unsolicited abuse

No indiscriminate scraping, purchased lists without a lawful basis, deceptive lead generation, or repeated contact after opt-out.

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Evasion

No attempts to bypass platform safeguards, conceal abusive behavior, defeat access controls, or interfere with security monitoring.

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Sensitive misuse

Do not target or infer sensitive personal traits in ways prohibited by law or likely to cause harm.

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Service interference

No unauthorized testing, overload, reverse engineering of this service, credential sharing, or access to another tenant's data.

03

Enforcement

We may investigate, limit, suspend, or terminate access when activity creates legal, security, recipient, platform, or infrastructure risk. Customers must cooperate with reasonable investigation and remediation requests.

Please note

This policy does not narrow any stricter requirement in law, Viber rules, a commercial agreement, or another applicable provider policy.

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